Patient Experience

Improve patient experience in healthcare with location-based services.

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doctor talking to woman in a wheelchair in a hospital ward
doctor talking to woman in a wheelchair in a hospital ward

Patient Experience

Improve patient experience in healthcare with location-based services.

Contact Us

Hospital visits can be difficult & even stressful for patients.

Hospitals are busy spaces, with heavy foot traffic and near constant noise. Couple that with the potential anxiety that patients and visitors may feel about their treatment, and the hospital patient experience can become highly overwhelming.

Elevate your hospital patient and visitor experience.

The Cox Prosight Healthcare RTLS solution gives your hospital the ultimate platform to help ease stress and enhance the patient experience through digital location-based solutions. Our technology can even be integrated with your existing mobile application or EMR/EHR for a seamless, secure experience.
visitor and patient wayfinding screen from Cox Prosight
location pin

Enhance VISITOR & PATIENT WAYFINDING for seamless hospital navigation

  • Implement accurate, seamless turn-by-turn patient navigation, leveraging real-time indoor GPS technology.
  • Enable pin drops for visitors to bookmark important locations, including parking spots, waiting areas, and patient rooms.
  • Offer blue dot navigation guidance across fully-customized digital mapping that extends throughout your facility.
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Send automated alerts & enhance patient experience with a DIGITAL FRONT DOOR

  • Leverage geo-fencing to send customized alerts as patients & visitors enter, exit, and navigate hospital grounds.
  • Streamline patient check-in with mobile access to registration, scheduling, documentation, & bill payment.
  • Collect patient feedback via surveys sent upon existing facilities to improve service & collect quotes for marketing.
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Gain key insights & more responsive care with RTLS NURSE CALL SYSTEM INTEGRATION

  • Immediately detect when nurses respond to alerts to reduce unnecessary interventions & increase workflow efficiency.
  • RTLS technology integrated within existing nurse call systems cancels requests once nurses enter designated rooms.
  • Request cancellation is automated, saving nurses time by eliminating additional manual inputs.
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Enhance patient experience in healthcare & optimize effectiveness with ANALYTICS

  • Utilize the data to better understand patient flows and habits to optimize the patient experience.
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Create a one stop, central hub for patients' health care needs with INTEGRATIONS

  • Provide patients the ability to schedule appointments, access to virtual visits, medical records, patient education, physician directories and more.
  • Notify and remind patients about upcoming appointments and prompt navigation to the facility.

Take a peek inside and outside of the hospital to see Patient Experience technology in action.

hospital illustrationSmart Alerts icon from Cox Prosight iconSmart Locations icon from Cox ProsightSmart Locations icon from Cox ProsightAnalytics icon from Cox ProsightSmart Locations icon from Cox ProsightSmart Alerts icon from Cox Prosight iconSmart Locations icon from Cox ProsightSmart Locations icon from Cox ProsightAnalytics icon from Cox Prosight
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Analytics
Back Office
Staff analyzes user engagement, nurse call response times, & patterns to create a better visitor experience.
Patient Engagement icon for Cox Prosight
Patient Engagement
Front Entrance
Visitors receive push notification to check-in for their appointment as they enter the facility.
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Indoor Navigation
Hallway
Visitor navigates from the patient room to the cafeteria using step-by-step navigation.
PArking Lot
Visitors can drop a pin to navigate to and from their parking spot upon hospital entrance and exit.

Ready to transform your hospital operations?

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Discover how improving Patient Experience in hospitals can impact your organization.

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Improve the visitor
experience

Leverage seamless technology integrations to holistically optimize the patient experience — saving patients time & reducing stress.
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Increase staff
efficiency

Cut down on the time staff spends giving directions & improve nurse call efficiency so staff can focus on patients still in need of care.
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Ensure the most
up-to-date content

Make content changes in the cloud-based application to deliver the most relevant and accurate content & alerts to patients.
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Target efficiently based
on location

Activate personalized alerts and promotions based on locations and patient needs, including patient check-in using digital front door.
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Help improve the
bottom line

Increase overall revenue by reducing missed appointments due to poor navigation and improving HCAHPS scores with more responsive care.